Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom, United States
This book is a practical guide based on signicant experience of managing the change involved with outsourcing IT services. A successful approach is explained using the occasional pertinent anecdote.
It also covers the need to be clear about the reasons for IT outsourcing and the development of an implementation strategy including understanding the impact on staff and overcoming their concerns.
The ideas contained within will help you consider all of the key stakeholders and manage them to success.