IT OUTSOURCING – 11 SHORT STEPS TO SUCCESS

The book guides the reader through eleven well-explained and easy to understand sections of the various stages of the IT outsourcing lifecycle encompassing sourcing strategy, business drivers, sourcing event, post award governance and supplier relationship management. In addition, the book touches on the importance of effective risk and change management throughout the transformation project. Punctuated with useful hints and tips, the publication provides a useful insight into the complexities and potential pitfalls, drawing on real-life experiences gained from working with some of the large global IT service providers over the past 15 years.